FAQ

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Frequently Asked Questions

Here are some answers to questions we are commonly asked. If you have a property that needs to be cleared and prepared for sale, call us on 0449 800 800 or request a quote online.

Once you have gathered everything you wish to keep, ClearHome then completely clear the whole home in four stages,

  1. Identify and purchase valuables you don’t want, then offset the value of these items from your total clearing fee / invoice
  2. Repurpose and donate useable items by loading into our trucks and transporting to families in need
  3. Remove everything else that has served it’s purpose (including document destruction). We dispose responsibly
  4. Clean and Paint the property if you require us to do so

The number one request from almost every customer is ‘please don’t throw everything into landfill’. We hear you, and have great processes in place to honour your living estate, downsizing, aged care or deceased estate cleaning request!

SYDNEY WIDE:
Blue Mountains – Central Coast – Wollongong – Southern Highlands

MELBOURNE WIDE:
Geelong – Frankston – Ballarat – Craigieburn – Melton

No. All you need to do is gather all the things you wish to keep for yourself. We will look after everything else. Wrapping and boxing everything makes the process harder for you (and us) because we will have to unpack again so we can show the needy and charities what you have to generously donate. We clear and clean everything. We manage the living or deceased estate cleanup project as per your requests whilst providing you with updates along the way.

No. Leave that job to us! Society has become very fussy.
Yes we buy valuables, and use the proceeds to offset the clearing invoice. It is important to be practical in the difference between ‘sentimental and valuable items’. We would love to be able to purchase or donate everything, the facts are that the large or heavy items that won’t fit in your car are the most difficult to sell because of the high transport and labour costs to the buyer. For this reason, large items need to be unique, or in great condition in order to sell.

Our prices are extremely competitive. We provide one all-inclusive upfront quote for the entire clearance.
We want you to know in advance exactly how much the clearance will cost.

We can give you a ballpark price quickly and conveniently by sending us,

 

  • Send 45 – 60 second VIDEOS of what you want removed.
  • Or 2-3 pictures of each room/area
  • To: O 4 4 9 – 8 O O – 8 O O
  • Send video using WhatsApp (is the best option)

    Messenger or Text / SMS is ok but sometimes unreliable when sending large video files, so best stay well under 30 secs and send a smaller file when using SMS/Text.

    Or complete our enquiry form.

    Our quotes are based on the amount of items/quantity that needs to be removed, we do not charge by the hour.

    Our costs average $100 – 110 + GST per cubic metre to remove, repurpose, or dispose. A cubic metre is roughly the equivalent area to 4 council rubbish bins, or try to visualise a box or Rubik’s cube a metre tall.

    Additional labour costs may occur if the access to your home requires a ‘larger than usual’ labour-intensive effort from our friendly team. (a lot of stairs, a steep driveway, long carry etc.)

    We remove EVERYTHING including Asbestos, excess chemicals, and similar hazardous items. Documents destroyed on site.

    Flexible payment arrangements are available to suit individual needs. We can liaise with your solicitor in cases where payment has to be made when the property is sold. Bank transfer and credit cards are accepted.

BEFORE YOU HIRE ANY BUSINESS CHECKLIST• They offer a fixed price guarantee before touching anything
• Are willing to buy valuables
• Donate to those in need
• Clear and complete everything (not pick and choose selected items)
• They reduce the amount that goes to landfill
• Prepare the property ready for settlement / to sell
• You should never pay the total amount until the job is complete !

OUR MAIN GOALS FOR YOU

• Someone to solve your problems, take care of everything, and do all the hard work.
• A clear and clean property ready to sell.
• Absolute minimal landfill waste.
• Unwanted valuables sold.
• Charity deliveries to assist families in need.
• Amazing value and a fixed price.
• A great experience during an upheaval / grieving / crisis stage of life.
• Your stress removed.

I wish you well,
Matthew Walther / ClearHome owner.